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07788 181419

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01271 603078

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Senior Computer Moments:

Support

Local & Remote Computer Support

We provide support in a variety of ways:

  • Visit you at your home or place of work
  • Over the phone for some more simpler issues
  • A remote session where we have access to your PC, Laptop or tablet remotely 

Please call us to discuss the most appropriate support for your needs.


Remote Support

A remote session where we have access to your PC, Laptop or tablet remotely.

This works well for training and most types of support such as configuring email, speeding up a slow PC or laptop, checking security or removing those annoying items that appear on your web pages from time to time.  All we need is a reasonable internet connection which most people do have today.

You can watch what we are doing and have complete control over the connection. At the end we disconnect and cannot re-connect without your permission. To start a session call us on any of the numbers at the top or foot of this page and then click here to enter your session details.


Computer Support Visits may be necessary if you cannot get online, or your machine will not start, or for any networking issues such as setting up WiFi extenders or broadband setup, for example.

All visits are charged by the hour with no additional call-out fee.

At the start of the visit, we will give you an idea of the time required and cost, however, most issues can be resolved within the hour. The exception to this is for the set up of a new machine and transfer of data from the old one. This is charged at a fixed rate of £80.

To arrange or discuss a visit, simply call us on any of the numbers at the top or foot of this page, or complete a contact form.

Support Visits