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Passwords please

I think that without doubt the biggest issue that I see when visiting customers relates to passwords. This week for example I’ve had to recover at least 5 users passwords and it’s still only Wednesday!

The problem is that we need passwords for most activities online, and all too often the password is set up using “something that I’m sure I’ll remember” but all too often it is not remembered. Set up a few in that way and I challenge anyone to recall which one is which. If you don’t know your password then they are usually (but not always) ways to recover or reset it, see later in this article.

Processor bug

Many customers have contacted me asking about the widely reported security issues found in Intel processors.

Although Intel processors have been mentioned, the problem is also present in some from AMD and ARM, so could be present in most devices from laptops through to tablets and phones.  Since Apple also use these processors in their products the problems apply equally to Apple Macs as well as Windows PCs and laptops.

Microsoft and Apple are releasing updates which will address the issues from the operating system perspective, ie Windows or Mac OS X.  However, there may also be updates to