Quite often it would be nice to be able to take a copy of what’s appearing on the laptop or PC screen. Confirmation of a purchase, or an image that you like, for example. Now, it has been possible for years to take a screen shot using the Print Screen (PrtScr) button, and in fact since Windows 7 there has been a built in “Snipping tool” that offers a lot more flexibility, but hardly anyone that I meet seems to use it.
Following the recent Windows 10 “April 2018 ” update a number of people have had an issue with their keyboards suddenly typing alternative characters. This is mostly seen when someone tries to type an email address and types a ” instead of a @ symbol.
The reason for this is that during the update you would have been given the option to select a keyboard type, and the default is a US one, so if you missed this you will have ended up with this issue.
I think that without doubt the biggest issue that I see when visiting customers relates to passwords. This week for example I’ve had to recover at least 5 users passwords and it’s still only Wednesday!
The problem is that we need passwords for most activities online, and all too often the password is set up using “something that I’m sure I’ll remember” but all too often it is not remembered. Set up a few in that way and I challenge anyone to recall which one is which. If you don’t know your password then they are usually (but not always) ways to recover or reset it, see later in this article.
Many customers have contacted me asking about the widely reported security issues found in Intel processors.
Although Intel processors have been mentioned, the problem is also present in some from AMD and ARM, so could be present in most devices from laptops through to tablets and phones. Since Apple also use these processors in their products the problems apply equally to Apple Macs as well as Windows PCs and laptops.
Microsoft and Apple are releasing updates which will address the issues from the operating system perspective, ie Windows or Mac OS X. However, there may also be updates to
A number of customers have called saying that they have had emails from Paypal which look suspicious. There are some fairly convincing scams around at the moment so it is well advised to take care when responding to them or following any links in an email that supposedly comes from PayPal. There are however some steps that you can take to reduce the chances of getting caught by these fraudsters.
Below are a range of laptops which will meet the needs of most people, ie web surfing, email, photos and general word processing and office tasks.
We’ve had several questions from customers about the recent “ransomware” attack which hit many individuals, organisations and businesses including the NHS. Hopefully, you were not affected by it. However, it highlights the need to keep up to date with standard security updates to your system. In fact, Microsoft did issue an update to
Windows 10: “Creators” Update
Next month (April) Microsoft is due to launch a major upgrade to Windows 10 which they have called the “Creators Update”. Don’t worry, this is not just for artists or creative types but for everyone. What’s in a name??
What is the Internet Of Things (and why does it matter)?
The Internet Of Things (IOT) at its core is about connecting devices over the internet, letting them talk to us, to applications on our phones or tablets, and each other.
Windows 10: Update
The free upgrade period for Windows 10 has now ended. If you did not upgrade then you still can, providing that your PC is compatible, but you will need to purchase a license from Microsoft. If you are on Windows 7 then you should be aware that it will still be supported with updates until 2020 (and WIndows 8 likely a couple of years after that), so there is no need to panic!